Microsoft Dynamics365
Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.
Learn how
Introducing AIM—move to the cloud with confidence and boost productivity with rapid AI adoption.
Learn more
See how sales and marketing teams use AI to lighten their load and get more time back in their workdays.
Learn more
Solutions that fit you. Not the other way around.
Choose one, some, or all. Dynamics365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
Drive more revenue by connecting sales and marketing
- Get increased visibility into customer needs.
- Lead customers down the pipeline faster and close more deals.
- Streamline processes and coach sellers.
Learn more
Reimagine the way you deliver customer service
- Personalize service experiences.
- Elevate employee effectiveness.
- Optimize service operations.
Learn more about Service
Adapt and thrive with a digital supply chain
- Maximize asset performance.
- Transform manufacturing operations.
- Meet growing digital commerce needs.
Learn more about Supply Chain
Proven to help businesses do more with less
Total Economic Impact™
Explore the advantages of Dynamics365 by reading commissioned studies conducted by Forrester Consulting.
Up to 55 percent1
Increase in finance personnel productivity using Dynamics365 Finance
215 percent ROI2
Over three years using Dynamics365 Sales
Read the study
73 percent reduction3
In average agent handling time using Dynamics365 Customer Service
Read the study
$1.5M savings4
By reducing unplanned machine downtime using Dynamics365 Supply Chain Management
Read the study
$44K savings5
In third party reporting spend using Dynamics365 Business Central
Read the study
Industry recognition
See why Microsoft has been recognized for vision and execution.
Leader in CRM suites
Find out why Forrester named Microsoft a Leader in The Forrester Wave™: CRM Suites, Q3 2022.
Leader in enterprise ERP technology
Discover why Nucleus Research recognized Microsoft as a Leader in their Enterprise ERP Technology Value Matrix 2022.
Read the report
Sales force automation platforms
Find out why Gartner® named Microsoft a Leader in its 2022 Magic Quadrant™ for Sales Force Automation Platforms.7
Leader in core CRM solutions
Discover why Dynamics365 is a Leader in The Forrester Wave: Core CRM Solutions, Q3 2022.
A Leader in Cloud ERP
Learn why Microsoft is a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.6
Read the report
A leader in field service
Learn why Microsoft is named a Leader in the 2022 Gartner® Magic Quadrant™ for Field Service Management8.
See how organizations are using Dynamics365 to make immediate impact
Phillips Corporation boosts field operations
Read how the manufacturing supplier modernized its service operations and increased revenue using Field Service.
Read the story
Milking better outcomes
Tillamook County Creamery Association improved warehouse pallet throughput by over 50 percent while also automating key manual processes using Dynamics365.
Read the story
Repairing products four times faster
SHI Cryogenics reduced product repair turnaround times from two months to two weeks, while also growing sales and service profits using Dynamics365.
Read the story
Modernizing to save $6M
MVP Healthcare transitioned to Dynamics365 and expects $6 million in savings by implementing AI-driven process improvements, sunsetting legacy domains, and improving IT efficiency.
Read the story
Trusted by global businesses big andsmall
Read customer stories
Get started with Dynamics 365
Try for free
1 Data point from the July 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
2 Data point from the March 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
3 Data point from the August 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
4 Data point from the August 2021 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
5 Data point from the September 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
6 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26 September 2022, Greg Leiter, Dixie John, Robert Anderson, and Tim Faith.
7 Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Ilona Hansen, Steve Rietberg, Varun Agarwal, 20 September 2022
8 Gartner Magic Quadrant for B2B Marketing Automation Platforms, Rick LaFond, Julian Poulter, Jeffrey L. Cohen, Matt Wakeman, and Jeff Goldberg, 19 September 2022.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Contact us
Chat with Sales
Available Monday to Friday
8 AM to 5 PM Central Time.
Chat now
Request we contact you
Have a Dynamics 365 sales expert contact you.
Send a request
Call Sales
Available Monday to Friday
8 AM to 5 PM Central Time.
Call 18552700615
Need Help?
Chat with a Microsoft sales specialist for answers to your Dynamics 365 questions.
